50 Milk Street, 19th Floor
Boston, MA 02109
1611 Telegraph Ave, Suite 1550
Oakland, CA 94612
Care.com connects families seeking various types of caregivers to a network of individuals looking for meaningful work.
Raizlabs identified the existing app’s mix of mobile web and native iOS code as a potential problem, so we started over from scratch and built an entirely native iPhone application, making sure to carry forward the existing features with which current users were familiar.
We focused on giving the specific mobile experience of a family seeking a caregiver. Users can specify what they need, when, and their budget.
As a result, the Care.com app was more intuitive to use and engaging, which lead to more meaningful connections and caregivers. Rather than go offline, users found comfort in connecting in a whole new way.
The new Care.com app by Raizlabs earned a 4.5 star rating—a remarkable improvement over the 1.5 rating for the previous version. The new app also brought more transactions between parties onto the Care.com platform, increasing their revenue.