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Work / Care.com

Connecting Caregivers; Forming Families

Care.com connects families seeking various types of caregivers to a network of individuals looking for meaningful work.

The Challenge

Care.com decided to revamp their iPhone app, but didn't know where to start.

Raizlabs identified the existing app’s mix of mobile web and native iOS code as a potential problem, so we started over from scratch and built an entirely native iPhone application, making sure to carry forward the existing features with which current users were familiar.

2 iPhones show how the Care.com app allows you to see caregiver ratings and reviews.

The Build

We needed to find new ways to make the app user-friendly and engaging.

We focused on giving the specific mobile experience of a family seeking a caregiver. Users can specify what they need, when, and their budget.

2 iPhones show the Care.com app and how users can select criteria for caregivers.

The Outcome

Users don’t have to leave.

As a result, the Care.com app was more intuitive to use and engaging, which lead to more meaningful connections and caregivers. Rather than go offline, users found comfort in connecting in a whole new way.


Technology + Services
  • Mobile strategy and ideation
  • Ground-up native iOS development
  • API guidance
  • New communication system to keep exchanges on the mobile platform
  • Seamless user experience
  • Intuitive, easy-to-use application
  • Fresh and timeless design
A caregiver and 2 children pose laughing.

Key Takeaway

More Stars, Increased Revenue

The new Care.com app by Raizlabs earned a 4.5 star rating—a remarkable improvement over the 1.5 rating for the previous version. The new app also brought more transactions between parties onto the Care.com platform, increasing their revenue.

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