Category: Telephone

Application design for mobile phones

I love designing applications for mobile phones. It forces you to think about the essential features. Often times this is exactly the type of design you want on larger applications but it’s tougher to convince clients that the application gets better when you take away features. Many larger applications can learn from this. Do one […]

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Iphone Clipboard Concept for Cut, Copy, Paste

One of the current drawback of certain touch devices (Iphone) is it’s lack of copy/paste functionality. The difficultly in creating this functionality on a mobile device is that the interaction technique has to be non-intrucive to the core interface.  Unlike a desktop application where you can toss commands into a menu the interaction model on […]

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My telephone is a PC

I recently got Vonage service for my business and I have to say I’m impressed. Vonage has made the technology behind VoIP completely transparent. I plug in my router, plug in my phone and everything works. As more people move to VoIp we will begin to see a convergence between the telephone and PC. Vonage […]

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Going Mobile – Giving users the finger

Last month I gave a talk for UPA Boston, this is a summary of that talk. Over the last five years we’ve seen a shift in mobile applications.  For about 30 years people thought of mobile phones as an extension of traditional phones. They would make calls and that was the primary use. Over the […]

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Cell phone as an extension of the PC

The desktop PC has been stuck on the desk for too long. It’s new younger brother the cell phone is taking over. Cell phones are now taking on the more complex tasks of managing contacts, editing schedules and giving you reminders. More and more PC features are being added to cell phones each year: photos, […]

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Mobile Ergonomics for those with two thumbs

You can’t easily tap every region of the phone with equal ease. Your hand isn’t designed for this.  Yes your thumb is opposable but unless it’s double jointed there will still be parts of your phone that will be harder to tap. When designing an application consider how it’s going to be held.  In one […]

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Do you Telephone take this PC till death do you part?

I while back I started writing about the combination of a PC’s and Telephones. I started thinking more about this as I was designing some telephony integration into a customer relationship product. Here what’s in Greg’s head on the subject: What if every time your phone rings your PC could use the caller ID and […]

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BlackBerry first impressions

I’ve been working on iPhone apps for the past three years and more recently we’ve been exploring Android and iPad apps as well. These are my first impressions of a Blackberry Bold: The lock-unlock button is hidden. It’s in the upper frame of the phone but it’s not even clear that it’s a button. It […]

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Enable Callto links for Vonage phones

I recently got on a rant about telephone not integrating well with PC’s. For example if I have a phone number right on the screen there’s no way I can quickly place the call. Anyway I wrote a little application that sets the groundwork for this to actually work. It only works with Vonage at […]

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Telephone madness

Telephone pet peeves… Please listen carefully because our options have changed. – I don’t care if they changed just tell me the options. If people are calling your support line so often that they memorize the options you have bigger problems. We are experiencing unusually high call volume. – Bullshit. If you have a voice […]

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