Comments on: Review: UserTesting.com

By: Übersetzung Deutsch Polnisch

Übersetzung Deutsch Polnisch — Wed, 27 Apr 2011 15:51:00 +0000

It would be great to see not just where people get stuck, but what they try to do to get unstuck and I guess how long they try for before giving up.

By: Ralph Hibbs

Ralph Hibbs — Wed, 22 Apr 2009 22:21:56 +0000

I’ve used this service and was very specific in the qualifications of who I wanted to test. They had to knowledge-able about a specific type of integration software: the tester was. Watching him do the requested tests uncovered some very-easy-to-change usability problems. Have a fresh set of eyes is eye-opening. I definitely recommend UserTesting.com

By: RCJ

RCJ — Mon, 16 Feb 2009 05:35:22 +0000

I’m a tester for usertesting.com, and I only receive jobs that are specific to the client’s request.

If you need a software developer or system administrator, usertesting.com allows you to specify that and they will only send the request to those qualified individuals…so I wouldn’t receive it, but someone else will have the option to complete the assignment if they are qualified and feel capable of meeting your requirements.

It’s a great service for what you are paying!

By: Brent

Brent — Fri, 11 Jan 2008 02:59:01 +0000

Thanks for posting about this!

I’d never heard of it before and it looks very interesting and like something my company could definitely use.

I have to agree that not being able to specify participants is a downside… we sell niche products so would need to specify “software developers” or “system administrators” for our participants.

I think unaided testing is actually a good thing though, for the reasons you outlined. It would be great to see not just where people get stuck, but what they try to do to get unstuck and I guess how long they try for before giving up.